No better time to adapt to online and mobile banking: COVID-19 crisis makes virtual banking more valuable than ever.
Online banking is by no means a new concept having been introduced back in the 1980s. Mobile banking, which allows access to financial accounts via a mobile device, i.e. smartphone or tablet, is a bit newer, making its debut in 2007 with the introduction of the first iPhone. But at no other point in time has either online or mobile banking been more valuable than today in the midst of the COVID-19 crisis.
The pandemic has impacted nearly every aspect of our lives by shutting down our favorite venues and restricting activities. It has also impacted the way we bank, closing most bank lobbies and limiting human interaction.
Why use online and mobile banking? And why now?
With online and mobile banking, you get 24/7 account access. You can bank whenever and wherever you want. It's fast, convenient and so efficient. And, it's free!
Also important is the ability to keep better track of your money. Being able to monitor your finances any minute of the day allows you to better manage your cash flow and see exactly where your money is going. Through such constant surveillance, you're also in a better position to discover fraud quickly and take action to shut down account activity to minimize losses.
Most important at a time like this, however, is the health safety advantage. In the midst of the COVID-19 crisis, when it's so important to stay home, online and mobile banking offers a safe alternative. Simply conduct all of your everyday banking transactions remotely without ever having to step into a bank lobby.
What exactly can you do via online and mobile banking?
Much of what can be done in person can be done via online and mobile banking, but with the added convenience of doing it from your home. That means you can remotely:
- View account balances
- Initiate transfer funds between bank accounts
- Make deposits using Mobile Check Deposit (available in the Cortland Bank mobile banking app)
- Pay bills
- View statements and check images
Corporate customers can also take advantage of an online cash management tool which offers multiple functions, including wire transfers.
How do I download the mobile banking app to my device?
To download the Cortland Bank mobile banking app, visit the Apple store or the Google Play Store.
Is online banking easy to use?
Yes! Check out our online banking demo to explore the features of online banking.
Are online and mobile banking safe?
Again, the answer is yes, assuming you follow some of the same safety precautions recommended for any type of online transaction. These include:
- Only use computers with a secure network
- If you must use a public computer, be sure to clear any cookies (various pieces of data that provide info about an account or how to access it)
- Set alerts that let you know if another device has attempted to access your account
- Use a complex password (not one that can be easily guessed, i.e. birth date) and change it regularly
- Never share your password
- Don't enter any confidential or sensitive information, such as credit card numbers, into any remote deposit capture fields
- Monitor your account frequently to verify account activity
- Report any suspicious transactions immediately
Of course nothing is quite as good as interacting face-to-face with a banking representative you know and trust. That's why we're making appointments when you really need to meet with us to discuss a business or personal situation. And, we continue to be available by phone. In addition, our drive-thrus are fully functional.
We look forward to being able to serve you in person as soon as we can safely do so. In the meantime, however, be sure to take advantage of the technologies we've made available to serve you online!
For the most up-to-date information, check our COVID-19 resource page.
Click here to learn more about online banking.
This safe, secure complimentary service features the same security level as our NetTeller Online Banking product. Please remember to always protect your username and password. Do not share this with anyone.
Terms and Conditions
*There is no fee from Cortland Bank. All terms and conditions applicable to NetTeller online banking apply to Cortland Bank mobile banking. Standard messaging, airtime, and data charges may apply; check with your mobile carrier for details. Availability subject to carrier limitations and phone capabilities.
Be sure to use your Online Banking ID and Password to log in using the mobile app and/or web browser.